7Gen >99% Charger Uptime at Last-Mile Delivery Sites
7Gen operates with Ampcontrol’s EV charging software to provide fast, high-quality electric fleet support with >99% uptime.
7Gen provides turnkey solutions for fleet managers transitioning their vehicles to zero emissions for tomorrow. These turnkey solutions include full-service expertise for installing, operating, maintaining, and leasing electric vehicles and chargers. 7Gen is now a leading solution provider for Canada’s fleet operators and has been working with Ampcontrol’s EV charging software to provide fast and high-quality support, and 7Gen is now a leading solution provider for Canada’s fleet operators.
Amongst several projects, 7Gen used Ampcontrol with a leading last-mile delivery company in Canada, which deployed several DC fast chargers. The chargers communicated through OCPP to Ampcontrol’s charging management (CMS). 7Gen uses Ampcontrol’s CMS to access real-time charger updates and historical data and manage access to the site. Because charging infrastructure uptime is crucial to fleet operators, 7Gen decided to commission with Ampcontrol due to the software’s competitive uptime and alert functionalities. Moreover, both teams collaborated quickly and transparently, leading to the project's growing success.
Ampcontrol’s agile API allows fleet managers and solution companies to quickly build integrations and custom functionalities.
Brands tested and implemented using Ampcontrol’s software, including Siemens, ABB, and Liteon.
Industry-leading uptime for Ampcontrol Software uptime of API and dashboard offers reliable fleet services.
Challenges
As a pioneering force in the electric fleet sector, 7Gen continuously spearheads innovations. Consequently, the 7Gen team has devised diverse functionalities enabling the monitoring of all essential on-site assets. 7Gen required a charging management system equipped with dependable and unrestricted APIs to fulfill their needs.
7Gen prioritizes customer satisfaction, leading them to collaborate with an extensive array of potential hardware partners. Therefore, 7Gen needed to establish connections with all OCPP chargers, devoid of vendor bias. The company needed a software partner that offered OCPP-compliant cloud software.
Fleet operators require minimal downtime, as their schedules are rigorously structured with limited flexibility. One of 7Gen’s key value propositions is the high availability of vehicles and chargers. Therefore, 7Gen needed innovative charging management software that has consistently maintained an uptime of over 99.995%, encompassing its dashboard and API services.
Solution
Ampcontrol’s API provides the flexibility and unrestricted operations 7Gen requires to achieve their innovation goals. This allows 7Gen to integrate EV charging data into their custom data warehouse and build in-house tools for better competitive advantage.
Ampcontrol’s OCPP compatibility and hardware agnosticism proved to be a perfect match to support 7Gen’s goals of connecting with all OCPP chargers without vendor bias. Moreover, Ampcontrol’s user-friendly dashboard provides a seamless experience for 7Gen team members so that they can prioritize customer satisfaction.
Ampcontrol’s industry-leading 99.995% uptime proves key to providing 7Gen and their customers a consistent user experience with minimal delays and a reduced risk of interruptions. For example, the high software uptime allows 7Gen to monitor the charging infrastructure better and resolve possible issues.
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