Aeversa Overcomes South Africa Grid Challenges for Truck Charging
Aeversa’s vision is to provide clean and reliable fleet vehicles for South Africa. While every country faces the typical challenges, South Africa brings its unique ones that needs to be addressed by Aerversa.
Aeversa offers turnkey solutions for EV fleets in South Africa. The company works with leading food distributors, logistics companies, and more by providing high-quality charger infrastructure and operations. Aeversa uses Ampcontrol’s charging management software to ensure a 99% charger uptime, charging hardware, engineering, commissioning, 24/7 support, and beyond.
Due to training and tools provided by Ampcontrol, Aeversa’s team can connect new charge points seamlessly.
Although South Africa’s grid has regular power outages, Aeversa can operate reliable EV chargers for commercial fleets with Ampcontrol’s software.
One easy-to-use dashboard for multiple sites and customers. Ampcontrol’s dashboard has proven essential to respond quickly to customer requests, access logs, and monitor energy management.
Challenges
On average, South Africa has one power outage per day. These outages can last from minutes to several hours. To work through outages, Aeversa had to install backup power and monitor the charging operation in real time.
South Africa has a short history of electric trucks and charging stations. Most brands have never been deployed in South Africa, and certainly not for fleets. To maximize their options on vehicles and chargers, Aeversa required software that is compatible and compliant with worldwide brands.
Aeversa is the first contact for customers. To streamline their customer support operations, Aeversa wanted to be fully independent from a charging management software support team. Aeversa needed software that was intuitive and easy to use.
Solution
Using Ampcontrol's dashboard, Aeversa can monitor power outages and their impact on the active charging sessions of trucks. Aeversa's battery energy storage systems will automatically extend the charging sessions. In addition, Aerversa can schedule demand response (grid signals) through Ampcontrol's API to react dynamically to predicted outages.
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Ampcontrol's services are hardware agnostic, which offers a wide range of options for Aeversa. Both companies collaborated on various hardware testing and evaluations. Ampcontrol ran its test scripts pre-commissioning to ensure compatibility. After successful hardware testing to provide a seamless connection, Ampcontrol's software was compatible with Aeversa's ABB DC Chargers and Grasen DC Chargers.
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An easy-to-use and easy-to-train dashboard was a priority for Aeversa to quickly and efficiently support any customer concerns. Through collaboration with Ampcontrol's UI/UX team, Ampcontrol's innovative charging management dashboard now provides a comprehensive view of vehicle charge, charging location, distance traveled, and other key indicators. Still today, Ampcontrol's product designers work closely with Aeversa's operations team.
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