Asset Monitoring and NOC for EV Charging Sites
Ampcontrol’s Tier 1 team ensures continuous monitoring and remote issue resolution for EV chargers, vehicles, and site systems to minimize downtime.
Real-time issue detection and resolution
Ampcontrol’s Tier 1 team actively monitors EV chargers, vehicles, power systems, and internet connectivity. Automated alerts provide asset and session details, enabling immediate investigation and resolution. Remote charger control helps reduce driver calls and minimize charging infrastructure downtime.
Across Industries
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Advanced diagnostics with data-driven insights
Unresolved issues are escalated to Tier 2 for further analysis. The Tier 1 team logs all system information, KPIs, and historical data, supporting root cause identification. This data is essential for collaboration with hardware OEMs and in-depth troubleshooting in charger labs.
Maintain optimal site performance
Active monitoring of power management and internet connectivity ensures reliable site operations. High-priority alerts prompt immediate action, allowing the team to address critical issues and maintain charging infrastructure efficiency.
- Power management oversight
- Internet connectivity monitoring
- High-priority alert resolution
How Takealot and Aeversa Achieve up to 65% Reduction in Energy Costs for Electric Fleets
How Takealot and Aeversa Achieve up to 65% Reduction in Energy Cost for Electric Fleets
Geotab’s Platform Enhanced by Smart EV Charging Solutions
Geotab Marketplace leads the way for connecting fleet telematics and smart charging
WattEV achieves operational excellence for EV truck charging sites
WattEV uses Ampcontrol’s software to reduce the total peak power demand and ensure high availability of the charging infrastructure for the fleets.
7Gen Offers AI-Powered Charging Management for Turnkey Solutions
7Gen electrifies Canadian EV fleets with Ampcontrol charging management software
Electrada AI-Powered EV Automatic Load Management
Learn how Electrada uses AI-powered EV automatic load management system to lower operational costs for their fleets and customers in this case study.
Aeversa Overcomes Grid Capacity Using Load Management Software
Aeversa uses Ampcontrol for the energy flow and monitoring the charger uptime of electric fleet depots in South Africa.
Revel uses AI-powered solutions to increase fleet efficiency
Revel uses Ampcontrol’s software to reduce fuel costs and provide public charging access.
Optimize Your Electric Fleet Operations
The team monitors EV chargers, vehicles, power systems, and internet connectivity, ensuring real-time issue detection and resolution.
When an alert is triggered, the Tier 1 team investigates and resolves the issue remotely, reducing downtime and minimizing driver disruptions.
Unresolved issues are escalated to Tier 2 for advanced diagnostics and OEM collaboration to address the problem effectively.
Yes, the team logs system information, KPIs, and historical data to identify root causes and improve diagnostic accuracy.
Active monitoring ensures immediate detection of issues, allowing the team to take prompt action, minimizing disruptions and maintaining optimal performance.
Yes, detailed logs and historical data enable effective collaboration with OEMs for troubleshooting and resolution in charger labs.
Questions About Ampcontrol?
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New York, NY
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