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Real-Time OCPP Alerts

Receive real-time alerts and insights for EV chargers with Ampcontrol Cloud, ensuring swift issue identification and resolution.

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Instant Notifications for Ground Teams

Stay informed with real-time alerts

Ampcontrol Cloud delivers real-time OCPP alerts to operators via email or phone notifications. Alerts identify potential charger or vehicle issues, ensuring immediate awareness and faster response times. Ground teams can prioritize actions with detailed information such as timestamps, frequency, and urgency displayed on the dashboard.

  • Real-time alert notifications
  • Email and phone updates
  • Detailed issue information
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Trusted By Customers
Across Industries
Enhanced Troubleshooting and Insights

Access detailed data for faster resolutions

Alerts link to additional charger data, including OCPP logs, remote actions, and energy metrics, offering deeper insights for troubleshooting. Examples include energy management alerts, faulted chargers, and unauthorized charging attempts, helping operators address issues proactively.

  • OCPP log access
  • Remote action links
  • Detailed energy metrics
  • electric vehicle mechanic
    API Integration for Custom Workflows

    Streamline support with custom integrations

    Ampcontrol Cloud allows all alerts to be accessed through the API, enabling integration with help desk systems, ticketing tools, and other management platforms. This flexibility ensures that notifications fit seamlessly into existing operational workflows.

  • API access to alerts
  • Help desk integration
  • Customizable workflows
  • profile of truck driver in cabin
    profile of truck driver in cabin

    Customer Stories

    How Takealot and Aeversa Achieve up to 65% Reduction in Energy Costs for Electric Fleets

    How Takealot and Aeversa Achieve up to 65% Reduction in Energy Cost for Electric Fleets

    Geotab’s Platform Enhanced by Smart EV Charging Solutions

    Geotab Marketplace leads the way for connecting fleet telematics and smart charging

    WattEV achieves operational excellence for EV truck charging sites

    WattEV uses Ampcontrol’s software to reduce the total peak power demand and ensure high availability of the charging infrastructure for the fleets.

    7Gen Offers AI-Powered Charging Management for Turnkey Solutions

    7Gen electrifies Canadian EV fleets with Ampcontrol charging management software

    Electrada AI-Powered EV Automatic Load Management

    Learn how Electrada uses AI-powered EV automatic load management system to lower operational costs for their fleets and customers in this case study.

    Aeversa Overcomes Grid Capacity Using Load Management Software

    Aeversa uses Ampcontrol for the energy flow and monitoring the charger uptime of electric fleet depots in South Africa.

    Revel uses AI-powered solutions to increase fleet efficiency

    Revel uses Ampcontrol’s software to reduce fuel costs and provide public charging access.

    FAQs

    How are OCPP alerts delivered to operators?

    Alerts are sent in real-time via email or phone notifications, keeping ground teams informed of potential issues.

    What types of alerts can Ampcontrol Cloud provide?

    Examples include energy management alerts, faulted chargers, and unauthorized charging attempts, with detailed timestamps and urgency levels.

    Can OCPP alerts link to additional charger data?

    Yes, alerts provide links to OCPP logs, energy data, and remote action options, offering enhanced troubleshooting capabilities.

    Is it possible to integrate alerts into third-party systems?

    Yes, all alerts are accessible via API, allowing seamless integration with help desk systems, ticket management tools, and other workflows.

    How does the dashboard help manage alerts?

    The dashboard displays alert details such as timestamps, frequency, and urgency, enabling operators to prioritize responses effectively.

    Can OCPP alerts improve response times?

    Yes, real-time notifications and detailed insights enable faster issue identification and resolution, minimizing downtime.

    Questions About Ampcontrol?