Receive real-time alerts and insights for EV chargers with Ampcontrol Cloud, ensuring swift issue identification and resolution.
Ampcontrol Cloud delivers real-time OCPP alerts to operators via email or phone notifications. Alerts identify potential charger or vehicle issues, ensuring immediate awareness and faster response times. Ground teams can prioritize actions with detailed information such as timestamps, frequency, and urgency displayed on the dashboard.
Alerts link to additional charger data, including OCPP logs, remote actions, and energy metrics, offering deeper insights for troubleshooting. Examples include energy management alerts, faulted chargers, and unauthorized charging attempts, helping operators address issues proactively.
Ampcontrol Cloud allows all alerts to be accessed through the API, enabling integration with help desk systems, ticketing tools, and other management platforms. This flexibility ensures that notifications fit seamlessly into existing operational workflows.
Alerts are sent in real-time via email or phone notifications, keeping ground teams informed of potential issues.
Examples include energy management alerts, faulted chargers, and unauthorized charging attempts, with detailed timestamps and urgency levels.
Yes, alerts provide links to OCPP logs, energy data, and remote action options, offering enhanced troubleshooting capabilities.
Yes, all alerts are accessible via API, allowing seamless integration with help desk systems, ticket management tools, and other workflows.
The dashboard displays alert details such as timestamps, frequency, and urgency, enabling operators to prioritize responses effectively.
Yes, real-time notifications and detailed insights enable faster issue identification and resolution, minimizing downtime.