Fleets are accustomed to managing fuel expenses. With IC vehicles, drivers often use fuel cards or credit cards for fueling at public gas stations. With electric fleets, payment and fuel card processes change slightly, and in some cases, significantly.
At Ampcontrol, we differentiate between two use cases: First, payment at public or 3rd-party EV charger payment terminal sites. Second, payment at the fleet’s charging hubs for contractors and external drivers.
More fleets are now opening charging station access beyond their own drivers. They permit contractors to charge vehicles when parked at their hub and form partnerships with other companies to allow access during certain hours. This approach helps fleet operators generate additional revenue from EV charger payment terminals and lower the total cost of ownership (TCO).
A common use case involves logistics and F&B companies that frequently work with vendors for delivery and pickup. Warehouse owners assist these vendors in electrifying their vehicles by offering charging station access at warehouse locations. This practice is becoming more common, creating new partnerships and relationships.
A potential solution is to install an EV charger with payment terminal or an EV charger payment system that invoices and tracks all charging sessions per vehicle or user. The costs of these sessions are then invoiced or instantly debited to the vehicle owner. Modern charging management systems (CMS) often include integrated functionalities or have integrations with advanced EV charging payment solutions.
Some vehicles need more than just depot charging. For transit buses, companies are installing opportunity chargers within cities. However, most fleets need to utilize existing public charging networks for on-route charging.
To reduce monthly fuel costs, it's advisable to avoid public charging whenever possible, as these energy costs can be 4-8 times higher than sourcing energy at your own hub. When using public spaces, fleets can either enter agreements with specific partners to ensure charger availability and custom energy rates or allow drivers to charge on an ad-hoc basis as needed.
For ad-hoc charging, RFID card EV charging offers a seamless solution. Many charging networks support an RFID card for EV charging, enabling quick and easy payments without the need for mobile apps or registration. While some chargers feature mobile apps for account management, others are equipped with EV charger payment systems that include credit card terminals, ensuring convenient, non-app-based transactions.
Many electric fleets charge exclusively at depot locations, known as “behind the fence” sites. However, depot owners may allow third-party partners to charge at their facilities. Common use cases for third-party access include the following.
Regardless of the use case, they all require precise tracking of charging sessions and payment options to process transactions between companies or individuals. Implementing an EV charger payment system is a reliable way to streamline these processes, ensuring accurate billing and efficient operation.
Depot managers benefit in many ways by allowing access to their charging stations. First, the stations generate additional revenue, increasing ROI for the infrastructure. Second, by providing easy access, the fleet operator supports partners, employees, or vendors in electrifying their vehicles. Systems such as EV charging payment solutions can simplify payment processing, while options like RFID card EV charging or an RFID card for EV charging provide quick and secure authentication for drivers.
When offering public or semi-public charging at the depot, the owner must implement access control and payment systems for drivers. Installing an EV charger with payment terminal allows for seamless on-site payments, ensuring convenience for external users and enhancing accessibility for all stakeholders. Given the various use cases, a wide range of options should be considered, as detailed below.
Electric fleets often require simple payment terminal authentication methods for drivers or vehicles, enabling the system to track who charges, when, and how much energy is used. With a charging management system (CMS) in place, adding chips or RFID cards for EV charging terminals is a good solution. Drivers authenticate themselves at the charger using RFID tags, which are communicated to the CMS (as “idTag”), registering the charging session under the driver or user.
This method is one of the simplest and most cost-effective implementations. It allows the charging point owner to restrict access by blocking certain RFID cards or limiting access to a select few. Unauthorized users won’t be able to initiate charging.
While this approach is ideal for basic authorization, it isn’t suitable for more advanced driver-facing payment functionality. For more comprehensive EV charging payment solutions, fleet operators should install a robust EV charger payment system allowing for real-time tracking of sessions and secure payment processing, improving usability for external drivers or third-party partners.
Similar to RFID cards, a vehicle's MAC address takes care of registration at a charging site. Each vehicle has a unique MAC address, which can serve as the vehicle identification number (VIN). DC charging stations capture this unique identifier and relay it to the CMS, which uses it for authentication and authorization, much like an RFID card.
However, this method isn’t applicable to AC chargers, which have fewer communication options. In such cases, fleets can use RFID card readers or other alternatives.
Fuel cards function in a similar way to RFID cards for EV charger terminals, but offer integrated payment options and partnerships with fuel networks. Providers have a larger network of EV chargers or collaborate with charging point operators (CPOs). Transactions are processed through the Open Charge Point Interface (OCPI).
Fuel cards come with accounts and payment services, allowing companies to automatically handle payments between drivers and the charging depot. They can also restrict access to select partners if needed. For drivers, the fuel card works like a credit card, and for charging station owners, it generates additional revenue with minimal manual effort. Fleet operators looking for seamless EV charging payment solutions may integrate these cards with their EV charger payment system for more efficient tracking and payment processing.
When a fleet charging site is opened up to a broader or public audience, drivers often prefer familiar payment methods, like credit cards.
The most effective way to enable credit card payments is to install EV charger payment terminals alongside chargers. Alternatively you can use EV chargers with integrated terminals (though this is less common). Drivers can authorize charging sessions by tapping their card on the terminal, and charges are applied at the end of the session.
While credit card payments are complex and prone to malfunctions, when properly implemented, they allow users to pay with Visa, Mastercard, Amex, and other options. This flexibility allows broad access with minimal effort from the driver. Corporate card use also eliminates the need for end-of-month reimbursements.
Many fleet operators are considering mobile apps for easier access control and payment options. iOS, Android, and web apps allow better tracking of individual users, enhance the experience for recurring users, and integrate corporate branding into payment and access control systems for charging stations.
However, mobile apps also introduce another layer of complexity and potential errors, especially with customization. As a result, they may not always be ideal for fleet operators unless the app is intended for use across multiple sites and chargers. In such cases, the investment in EV charger payment system app development might be worthwhile.
Key features of mobile apps include user profiles, session monitoring, remote start/stop functionality, and user history. More advanced options may include discount codes, special user groups, and other features.
All the options discussed above require some sort of software implementation to link charging session data with payment processing and driver experience. In some cases, it is simple and takes just a few hours or days (e.g., RFID cards), while others, like mobile apps, are more complex and require weeks of planning and development. Even off-the-shelf applications need a few days for customization and activation.
A common interface for connecting charging software with third-party providers (e.g., payments) is OCPI. OCPI is an API-based standard used to link systems like CPOs and eMSPs. Widely adopted in Europe and now globally, OCPI is similar to OCPP. Alternatives include non-standard APIs and PubSub applications, which require more customization but are often easier to integrate when OCPI isn’t available.
Payment and Driver Management
RFID Cards
MAC Address Authentication
Fuel Cards for Fleets
Credit Card Terminals
Mobile Apps